Tenants report issues. You stay in control.

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Maintenance/Repair Services

(843) 429-8973

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(518) 318-8514

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AI voice agents that capture maintenance requests, log the details, and route emergencies without tying up your team.

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The Problem, Sound Familiar?

Tenants calling about leaks, heating, lockouts - at all hours.
Staff spending more time on the phone than solving problems.
Details getting lost or logged incorrectly, leading to repeat calls.
Emergencies buried in routine requests because no one's filtering them.

The Solution

Birdcall handles the calls. You handle the fixes. Our AI voice agents answer 100% of tenant calls, capture the details of every issue, log maintenance requests directly into your system, and escalate emergencies to on-call staff - just like your most organised team member would.

With an average ROI of

469%

When a call does need your team, it's routed to the right person first time with full context and all the details already logged.
Tenants feel heard. Your team stays focused on actually fixing things. Nothing falls through the cracks.

A partner that brings value, not just a tech provider.

Before a single AI agent goes live, our team digs into how your maintenance line is working today. We analyse where calls are being missed, where details are getting lost, and crucially where inefficiencies are costing you money.

Maybe emergency calls aren't being escalated fast enough.
Maybe routine requests are tying up your best people.
Maybe tenants are calling back multiple times because issues aren't logged properly.

Customer Story

How One CDFI Transformed Phone Coverage Into Fixed Infrastructure

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We find the gaps, build the solution, and make sure Birdcall actually improves your operation and not just answers your phones.

100% of calls answered‍

Tenants can report issues any time, day or night.

Fully trainable‍

Your AI agent learns your properties, processes, and escalation rules.

Smart routing‍

Emergencies reach the right person immediately, routine requests are logged.

Revenue opportunities identified‍

We find where inefficiencies are costing you, not just where calls are missed.

Direct system integration‍

Maintenance tickets created automatically, no manual entry.

Actionable metrics‍

See patterns, response times, and where your operation can improve.

Let's talk about your calls

Book a quick call with our team. We'll learn about your business, analyse where you're losing opportunities, and show you exactly how Birdcall can help.

Test one of our AI Agents