About Us

We revolutionize the way businesses operate by delivering intelligent solutions and outcomes unattainable elsewhere

Clients don't rent a feature, they build owned operational capacity.

As deployment scales, cost-per-interaction drops and ROI compounds. Birdcall replaces repetitive call labor, reallocates human talent to higher-value work, and delivers
service consistency at scale that staffing models can't sustain. Every client goes live
in 30 days or less

Anthony Serdula

Founder

Tony Serdula built and scaled a technology-enabled facility services company from the ground up, culminating in a successful sale to Compass Group, one of the world's largest integrated facilities organizations.

Todd Richardson

CEO

Todd Richardson built CBRE's facility services subsidiary from inception into a multi-billion dollar enterprise business, establishing one of the largest outsourced property services operations in the country.

Patrick Lewis

CTO

Patrick Lewis previously led data security at Bank of America, architecting and operationalizing security infrastructure at one of the world's largest and most complex financial institutions.

Gregg Shutan

Chief Growth Officer

Gregg Shutan spent over 20 years at CBRE, rising to President of Integrated Accounts & Portfolio Services where he oversaw 1,400 employees and 65 Fortune 500 and Global 1000 client relationships.

Richard Long

CFO

Richard Long is a Stanford MBA and UK Chartered Accountant with 30+ years of finance leadership at high-growth technology companies including Xage Security and Smartz, an AI-enabled PropTech firm.